Microsoft’s mission to infuse all its products with AI may be succeeding at the expense of basic functions.
At the end of February, Microsoft announced the Windows 11 update inclusion AI-powered Bing search right in the taskbar. Now, a mandatory security update installed on April 11 is reportedly causing delays and bugs in some basic features of the software.
Users on the Reddit Windows 11 community have reported(Opens in a new tab) Slow SSD (solid-state drive) speeds, broken or missing desktop icons, issues with the taskbar and task manager, and error messages related to Windows Update. It’s unclear whether the new Bing taskbar is related to the issues, but users are frustrated that Windows has released such a bug fix. “There are too many bugs and misunderstandings left to fix and the best thing would be to add an ad telling you to switch to a Microsoft account,” said one. Redditor(Opens in a new tab) Noting the Microsoft account in the Start menu and a new notification feature that advertises a drive’s updates. “Never, Microsoft. Never. Never.”
The implication is that Microsoft can get a little distracted by launching new features when it should be focusing on making sure the operating system works properly. Although more and more users are reporting bugs, Release health dashboard(Opens in a new tab) — the part of Microsoft’s website that tracks things like bugs and fixes and releases — didn’t update any known issues with the April 11 update. The last known version on the dashboard is from March 28.
How to fix these problems with the new Windows 11 update
The default solution for now is to uninstall Windows 11 and wait for an update to resolve these issues. You can do that by navigating to Windows Update from the Start menu. Then click on “View update history”, find the update, called “KB5025239” and click on “Uninstall”.
Mashable has reached out to Microsoft for comment, and will update this story if we hear back.